Episode 21: Upleveling Your Client Experience Through Gifting with Kristin Fisher
Today's episode is a fun one with Kristin Fisher! She's the Founder + CEO of the gifting brand, Bocu and a Retail Strategy Coach for Makers and Independent Retailers. With both a profitable six-figure business and over 15 years of experience as a Buyer for companies like Urban Outfitters, she is a retail industry expert on a mission to support female entrepreneurs and makers in their business journey from hobby to scale. I'm personally in the process of custom gifting with her and it is amazing. Tune in to hear about her story, why upleveling your client experience matters (hint: brand awareness + advertising), and how to do it.
What's in the episode:
Kristin's story from corporate to her own business (and about her product!) [03:14]
How to develop and uplevel your client experience (and why it's important) [12:45]
Expanding to gifting AND coaching creatives [20:05]
The process of gifting with Bocu [24:33]
Connect with Kristin:
Connect with me:
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