Episode 53. Optimizing your Contact Form Workflow with Dolly DeLong
I love a good system and workflow, and today we're talking specifically about the workflow for when someone fills out your contact form. That contact form is your first impression for that potential client, and you want it to be good! I chat with Dolly DeLong, Photographer and Systems & Workflow Educator for creatives, all about how you can make a good first impression and create that wow factor when people fill out your contact form.
What's in the episode:
Where to start with crafting your client journey [06:08]
What to include on your contact form [13:30]
Next steps to have in place when someone fills out your form [22:42]
Examples of how our workflows are structured [31:23]
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